Term and Conditions

At Winter Clothing Shop, we’re committed to providing premium outdoor apparel that protects you from the elements. These terms are designed to create a transparent and fair relationship between us and our valued customers.

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to undermine the security or functionality of our website
• Be responsible for all activities that occur under your account
• Provide a secure delivery location for your orders
• Inspect products upon delivery and notify us promptly of any issues

Winter Clothing Shop specializes in high-quality outdoor apparel designed for cold weather conditions. Our product range includes:

• Footwear designed for various outdoor conditions
• Hoodies and insulated jackets for warmth
• Technical outerwear for protection from the elements
• Pants, shirts, and T-shirts suitable for outdoor activities
• Branded products from trusted manufacturers like North Face

We strive to accurately represent our products through images and descriptions on our website. However, slight variations in color may occur due to monitor settings.

All prices are listed in US dollars and exclude applicable taxes and shipping fees unless otherwise stated.

Order Process

When you place an order:

• You will receive an order confirmation email acknowledging we’ve received your order
• Your order represents an offer to purchase which we accept when we ship the items
• We reserve the right to cancel any order before shipment at our discretion

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and handled according to strict security standards.

Shipping

We ship to most regions worldwide, excluding some remote areas and parts of Asia.

Shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

Orders are processed within 1-2 business days after confirmation. Delivery times may vary during holidays or due to unforeseen circumstances.

We want you to be completely satisfied with your purchase. Our return policy includes:

• Returns and exchanges accepted within 15 days of receiving your order
• Items must be in original condition with tags attached, unwashed and unworn
• Original packaging and receipt/order confirmation must accompany returns
• For hygiene reasons, we cannot accept returns on T-shirts (as base layers), undergarments, clearance merchandise, personalized items, underwear, hosiery, and gift cards unless defective or incorrect
• Customers are responsible for return shipping costs unless the return is due to our error
• Refunds are processed within 5-7 business days after we receive and inspect returned items

For detailed instructions on returns, please see our Returns & Exchanges section on the homepage or contact us at [email protected].

All content on this website, including text, graphics, logos, images, and software, is the property of Winter Clothing Shop or our suppliers and protected by international copyright laws.

You may not:

• Republish, reproduce, or distribute content from this site without express permission
• Use our branding, logos, or product images without authorization
• Systematically extract data from our website for commercial purposes

Product names, brands, and logos mentioned on our site may be trademarks of their respective owners.

Winter Clothing Shop provides products “as is” and without any warranty beyond those explicitly stated in our return policy.

To the fullest extent permitted by law, our liability is limited to the purchase price of the product in question.

We are not liable for:

• Indirect, incidental, or consequential damages resulting from product use
• Improper use of our products contrary to instructions
• Events beyond our reasonable control (force majeure)
• Errors in product descriptions or pricing (though we will correct these when identified)

Our products are designed for outdoor recreational use and should not be relied upon as safety-critical equipment in hazardous situations.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the United States and the state of Washington, DC. Any disputes shall be resolved in the courts located in Washington, DC.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: Winter Clothing Shop, 832 51st Street Northeast, Washington, US 20019

We typically respond to all inquiries within 24 hours during business days.

Thank you for choosing Winter Clothing Shop. We’re committed to ensuring your satisfaction with our premium outdoor apparel, just as we’re committed to protecting you from the elements.